Cancel & Returns
How can I return my order?
To return your order, follow these steps:. We’ll review your request and email you a return label or return instructions, depending on your country. For more details, visit our Return Info Page.
What can I return?
You can return an item if:
How do I ship the package back?
Once you get an email saying that your return was accepted, you will also receive a return label. If you received a prepaid FedEx:
When will I receive my refund?
Returns are processed within 2–3 business days after we receive your packageOnce approved, refunds usually take 5–10 business days to appear in your account, depending on your payment method and bank processing times.You’ll receive a confirmation ema
Can I Exchange, Cancel, or Change My Order?
We do not offer direct exchanges, and orders cannot be canceled or modifiedonce they’ve been placed. If you need a different size, product, or no longer want the item, simply wait for your order to arrive and then submit a return request. Once your r
I received the wrong item. What should I do?
We’re very sorry for the mix-up. Please fill out the Return Form, select “Wrong item received,” and we’ll resolve the issue for you. To help us resolve the issue quickly, please include a brief note describing the item you received instead - this wil