Shipping Countries & CostsUpdated a month ago
Shipping process
Orders are processed immediately and shipped within 24-48 business hours from our warehouse in the Canada (Located in Surrey, BC).
Shipping days: Monday to Friday. The warehouse is closed on Saturday, Sunday and all bank holidays.
We ship via:
Ground (FedEx Ground / Loomis Ground or Purolator) for all CAN addresses.
No overnight or next-day shipping methods are available, even for expedited requests.
Delivery time depends on your location—typically 3 – 12 business days for Ground Shipping. Please note these are estimates and not guaranteed delivery times.
In case you have any questions regarding shipping, contact our Customer Service team and please remember, kindness is a requirement.
Shipping countries
We currently ship to domestic Canadian addresses only.
We cannot ship to international destinations or third-party freight forwarders under any circumstances.
Shipping cost
Ground Shipping is free for Canadian orders over $250.
| How long will it take until my order is delivered? |
Once your order is placed, the 1–2-day packaging and picking timeline begins. After this, orders with ship via Ground.
Tracking information may take up to 24 hours to update after shipment confirmation.
Track my order
Once your order has been placed and processed, you will receive a confirmation email that includes:
Your order details
A tracking number
A link to track your shipment
Please note:
Tracking information may take up to 24 hours to update after shipping confirmation.
If there are no updates right away, check back later.
You can track your order in two ways:
If you have an account: log in and go to My Account to track your order.
If you don’t have an account: use our Track Order Tool on the website.